https://www.billwalkerconsulting.co.uk/home daily 1.0 2025-08-27 https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/1618225699236-MK2OZF2445X0F83BJIGN/Bill+on+stage.jpg Home - A Straightforward philosophy Deeply practical Challenging People centred Keeping it simple Results oriented Embracing change Collaborative Adapt & grow https://www.billwalkerconsulting.co.uk/thedynamictimeline daily 0.75 2025-01-20 https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/1614706757985-R1E3JI9SL4DXLIZFVWOT/PNG+1.png The Dynamic Timeline https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/1616668200329-6BR6TSJNNPHANR5DPXOC/Dynamic+Timeline+-+thin+model+-+24.03.21.jpg The Dynamic Timeline https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/1615459636114-97BIMW3JONZ52KKL6Q62/Website+content+Dynamic+Timeline+11.03.21+2.jpg The Dynamic Timeline https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/1618224911242-EOTQJMGI37X6YL0WUWF3/Dynamic+Timeline+-+LinkedIn+post+3+-+Final+-31.03.21.jpg The Dynamic Timeline https://www.billwalkerconsulting.co.uk/posts daily 0.75 2021-04-15 https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/694bb2d9-b38c-41f3-b3f8-49c9fbed04bc/Marginal+Gains+-+Linkedin+Dec+20.jpg Posts https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/ad78d96a-67c5-4ea1-95c8-bcae3ca34406/Slide06.jpeg Posts https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/6d153988-2f9b-4775-9da7-fd22509c70b2/5+Leadership+lessons+-+18.09.20.jpg Posts https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/5219e4f9-f523-431b-8097-3ec2f2d741e1/Decison+making+V2.jpg Posts https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/65ef1783-8cea-4d16-ac08-149e79683ff6/Linkedin+-+Banish+Mediocrity+copy.jpg Posts https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/98375fb8-b50b-488a-acf3-a71aee7d5b1a/Slide09.jpeg Posts https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/7c35201b-aa2b-4574-a645-79d35ae86a99/LINKEDIN+-+separating+the+coconuts+from+the+peanuts%21.jpg Posts https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/e4159956-b544-4218-9a37-0d64d0ccd39d/OPerational+rhythm+-+LinkedIn+-+23.10.20.jpg Posts https://www.billwalkerconsulting.co.uk/profile-bill-walker daily 0.75 2022-08-24 https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/1613654088390-QCSBC53MI9Q9D45TYLMY/Profile+photo.png Profile - Bill Walker OUTPERFORMING THE MARKET Leading Change 25 years board level experience in PLC and Private Equity backed businesses in the Leisure, Retail and Gaming sectors An impressive track record of turnaround and outperforming the market in challenging sectors and markets Wide operational experience and skills developed over decades at the sharp end in customer facing, B2B and Omni-channel businesses. Helping business leaders maximise latent commercial potential and profitability in their businesses – growth, efficiencies & bottom line results in an increasingly digital world. Encouraging leadership teams to ‘confront the future’ and make informed decisions on setting strategic direction Facilitating the development of potent teams and identifying high potential talent A passion for sharing expertise to help others grow and excel Experienced executive Coach and Mentor An MBA and speaker on Leadership and Change Management Midlands based and available for assignments across the UK and overseas https://www.billwalkerconsulting.co.uk/contact daily 0.75 2022-01-05 https://www.billwalkerconsulting.co.uk/case-studies daily 0.75 2021-04-15 https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/1613655560411-R75ZXH5ZYIY9Y1RGLOTN/Staples+Store.jpeg Case Studies - Case Studies STAPLES UK £14M SALES GROWTH THROUGH A SINGLE INITIATIVE Generated an additional £14m income by focusing colleagues on customer conversion rates. Research found that 75% of customers leaving stores empty handed, couldn’t find what they were looking for – and the store had the product in stock! The objective for colleagues was simple, “notice and minimise the number of customers leaving the store without a carrier bag” – we adopted an intervention, “what can I help you find today?”. A ‘manager on duty’ was responsible for engaging customers near the end of the customer journey to ensure we had exhausted every opportunity to identify and meet the customer’s needs. Both sales and customer satisfaction metrics improved significantly. This simple idea and approach captured hearts and minds in stores and produced stunning results – remarkably, ‘it was there all the time’. https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/1614096486731-6KXERKA1C4DAVR56TKQP/QSilver+-+Scunthorpe.jpg Case Studies - Case Studies TALARIUS / TATTS GROUP SUSTAINED DOUBLE DIGIT SALES GROWTH This business was sold on an 11x EBITDA multiple Talarius provided an opportunity to apply the leadership and turnaround skills I had developed over many years. Early diagnostics uncovered a raft of untapped opportunity in this under-invested Slot machine business with 150 venues on UK High Streets. Working with the board, we switched strategic emphasis from cost cutting to an organic growth strategy which struck a balance between aggressive business development and prudent cost control. Starting with the customer, we created an operating plan designed to differentiate us from the competition. Pinpointing opportunities whilst mitigating risk. Venue and customer segmentation and local marketing paved the way to grow market share venue by venue. Coupled with improved business intelligence and a relentless focus on growth. This included tracking customer satisfaction by introducing mystery shopper and improving Net Promoter Score as a key focus for managers. The result – 3 years of double digit sales growth and a lucrative exit for Tatts Group in a sale to Novomatic. https://www.billwalkerconsulting.co.uk/testimonials daily 0.75 2025-08-27 https://www.billwalkerconsulting.co.uk/what-i-do daily 0.75 2025-08-27 https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/1616691342627-B3K032U7N4AOM7SFKFSX/unsplash-image-_94HLr_QXo8.jpg What I do - What I do Working with leaders to create the conditions for high performance The challenges facing business leaders have never been greater - grappling with Volatility, Uncertainty, Complexity and Ambiguity. It was ever thus, however AI and global economic and political turbulence has upended traditional operating models and accelerated the need to adapt and change in an increasingly digital world. THE DYNAMIC TIMELINE™ is made for these challenges, enabling leadership teams to find creative answers to the difficult questions that must be confronted if your business is to prosper and thrive. THE DYNAMIC TIMELINE™ - our signature process, is a method developed and refined over 20 years in collaboration with Norman Leet, Director at Evolve to Grow. This process is proven to transform operational performance and results while bringing out the best in your people. More information on the THE DYNAMIC TIMELINE™ can be found here With over 25 years operational experience at clients’ disposal, my associates and I can help improve profitability, employee engagement, retention and customer satisfaction in your business. I have led many senior teams to initiate and deliver transformational change in complex and challenging situations. Passionate about ‘making a difference’ and achieving this by helping enable others to be the best they can be. I and my associates now apply our breadth and depth of knowledge and skills to help business leaders navigate change and unlock opportunities. This website is designed to inspire and inform. Please feel free to explore and get in touch if you’d like to tap into my extensive experience and skills. https://www.billwalkerconsulting.co.uk/podcasts daily 0.75 2024-11-06 https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/e0e92dda-fe4e-4017-8e5a-fa09fd2e0b96/Screenshot+2024-11-06+at+14.54.13.png https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/1630394658275-Q4Q0LFHFWBIV4O91J6U3/Bizjuicer+podcast.jpg Podcasts Accelerating Trust with Andy Goram https://images.squarespace-cdn.com/content/v1/602cef31fec84e4ef9eb3908/1630395936474-R93QX8BR1F59M777IR2R/Robin+Lines+Podcast+header.jpg Podcasts Hybrid Working